What to Expect

Veterinary Emergency Services of Lincoln (VES) provides emergency services to pet owners in Lincoln and surrounding areas after regular office hours, during nights, weekends and holidays. The dedicated staff of veterinarians and licensed veterinary technicians are prepared to assist pet owners and pets in all emergency situations. Appointments are not required to be examined at VES. However, please keep in mind that pets are treated on a triage basis where the most serious conditions are evaluated and treated first and then a first come, first serve basis is applied. The veterinarians on staff are not able to provide a diagnosis or treatment over the phone.

Upon arrival to VES, a complete emergency physical exam will be conducted. The initial exam fee is $85. Following the exam the veterinarian on staff will prepare an estimate of diagnostics and treatments that they recommend for your pet’s condition. It is important to understand that this is only an estimate and depending on what is found with diagnostics may need to be revised. Pet owners will need to authorize treatment of their pet following the exam. Please note that in very critical cases the staff of VES will first attend to the needs of the animal to stabilize it and then discuss the situation further with the owner. If a pet is admitted to VES for hospitalization and additional treatment a 75% deposit payment is due upon admission to VES. Payment in full is always required prior to discharge and at time of services. VES is not able to do any billing, however Visa, MasterCard, and Discover are all accepted as well as cash and checks. VES also accepts CareCredit which is a healthcare services credit card that in some circumstances offers 0% interest for repayment plans. CareCredit is also available at several veterinary clinics in the area.

VES treats primarily dogs and cats. Treatment of other species of animals depends on the veterinarian on staff each night. Treatment of pocket pets, reptiles, and birds may be available but is not guaranteed.